FAQ

Can you help me with the flight tickets to the jungle?
I travel alone, what are my options for a jungle tour?
When and how do I receive my documents needed for my jungle tour?
How do I make a reservation?
How can I pay?
It seems that I have to pay directly, is this true?
How can I reach Jungle Ecuador?
What do I need to bring to the jungle?
Are there any extra costs besides the jungle tour?
Are meals and beverages included during the tour?


Can you help me with the flight tickets to the jungle?
If you book a jungle tour with Elwotravel, we also can help arranging the flight tickets for you. If you would like to book the flight tickets with us, please send us an e-mail with the prefered route and we book the flight tickets for you and send you the e-tickets per e-mail.

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I travel alone, what are my options for a jungle tour?
No problem when travelling alone. Elwotravel will try to get you a shared room with a person from the same gender. If you prefer to have a single room a percentage will be added to the price, which depends per jungle lodge. For more information about this options, please contact us.

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When and how do I receive my documents needed for my jungle tour?
After we have received your full payment, you will receive all necessary information (voucher for the tour, flight tickets and information letter) by e-mail. If you stay in a hotel/hostel in Quito, someone from our staff can come by your hotel/hostel and leave all the documents with you. Just let us know where you stay and we take care of the rest!

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How do I make a reservation?
If you see a jungle tour of your interest on our website you can write us an e-mail and we will check if the jungle tour is available for the dates you would like to travel. If the tour is available, we will take an option for you for the tour and will ask you for the payment. Here for we will send you an invoice.  When we received the payment, we will make the reservations for the tour. After receiving the voucher for the tour from the jungle lodge, we will send it to you by e-mail.

If you prefer, you can always send us an e-mail with questions and preferences and we will get back to you as soon as possible!

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How can I pay?
Elwotravel accepts the following payment methods:

  • A bank transfer into our Ecuadorian bank account. We charge a $40 fee to cover expenses that the banks charges us for receiving your money.
  • By credit card. Here we have to charge 3% administration costs. We will have to add this to the amount due.
  • By Western Union Bank.
  • Cash. If you are already in Ecuador, you can pay the tour in cash (US Dollars) or deposit the money directly into our Ecuadorian bank account.

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It seems that I have to pay directly, is this true?
If you book a last minute with us, then yes we need to receive payment as soon as possible. Unfortunately the jungle lodges don’t accept a last minute reservation without full payment. If you book a tour further ahead in time then we ask for a 25% deposit to make your reservation and full payment 60 days before departure.

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How can I reach Jungle Ecuador?
You can reach Jungle Ecuador and Elwotravel in the following ways:

  • E-mail: info@jungle-ecuador.com
  • Skype: galapagos.last.minutes
  • Phone: +593(2-2521621) or in case of emergency:+593(988935082).

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What do I need to bring to the jungle?
We advise you to bring the following to the jungle:

  • one or two extra towels;
  • slippers;
  • hiking shoes;
  • socks;
  • shorts;
  • light weight trousers;
  • swimming gear;
  • fleece jacker or light jumper (for at night);
  • cap or hat;
  • sun screen;
  • mosquito repellent.
  • camara;
  • passport;
  • personal toiletries.

You can take a maximum of 20 kilos to the jungle if you fly. We recommend not to bring any food because of the humidity in the Amazon basin.

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Are there any extra costs besides the jungle tour?
Besides the tour you also have to pay for your flight tickets, the price depends on where you want to fly to. Furthermore a small entrance fee to the local communities. Drinks like water, tea, coffee, are usually included but you have to pay extra for soft and alcoholic drinks. Also take into account that you will be asked to leave a tip for the crew members and the guide.

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Are meals and beverages included during the tour?
During the tour all your meals are included, that is 3 meals a day. Also included are coffee, tea and water. Not included are sodas (around $1,50) and alcoholic beverages ($3,00 to $4,00).

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